Feishu Urgent Alert | Urgent Alert System
Trigger urgent buzz on a sent Feishu message via app popup, SMS, or phone call. Requires Feishu App credentials.
What Is Feishu Urgent Alert?
Feishu Urgent Alert (飞书加急) is a high-priority incident notification and team alerting skill on EasyClaw. It integrates with Feishu's central Urgent Buzz (加急) APIs to trigger immediate, forced notifications over sent Feishu messages — allowing you to buzz critical stakeholders via in-app popups, automated SMS alerts, or direct phone call alarms in a single conversational command, bypassing manual mobile client actions.
The skill is built for DevOps engineers managing critical system outages, incident response leads coordinating security breaches, project managers handling high-stakes launch blockages, and executives chasing urgent operational approvals.
The expected outcome is rapid, guaranteed recipient notification: instant in-app buzz alerts, verified delivery status logs, and secondary SMS or voice call escalations triggered automatically if the recipient remains unresponsive.
How Feishu Urgent Alert Works
1. API credentials and token verification. The skill connects to your Feishu enterprise application using secure App ID, App Secret, and tenant access tokens over HTTPS.
2. Target message and recipient mapping. Provide the message ID of the sent Feishu message you want to escalate, and specify the recipient's corporate user ID (`open_id`).
3. Escalation method selection. Choose your alerting tier:
- *In-App Buzz:* Triggers a high-priority, vibrating popup alert inside the recipient's active Feishu app (free of cost).
- *SMS Alert:* Sends a direct, policy-compliant text message containing the escalation context to their registered mobile number.
- *Phone Call Alarm:* Initiates a direct, automated voice call alert to their phone, reading your custom urgency message.
4. API execution. The skill constructs the Feishu Urgent Buzz payload, submits it to the Open Platform endpoints, and monitors the transaction logs.
5. Delivery confirmation. It logs the delivery status (sent, read, or failed) in your active workspace, ensuring complete tracking oversight.
Key Features
- In-App Buzz trigger: Instantly buzzes recipients inside Feishu with vibrating, high-visibility popups.
- SMS alert escalation: Automatically sends direct text messages to registered recipient phones.
- Phone call voice alert: Initiates automated phone calls that read custom urgency scripts.
- Delivery status monitoring: Tracks if the recipient opened or ignored the alert in real-time.
- Guided parameter resolution: Proactively prompts you for missing details (alert tier, open_id) before dispatching.
- Secure token management: Handles corporate credentials, OAuth signatures, and tenant access tokens securely.
What Problems Does Feishu Urgent Alert | Urgent Alert System Solve?
1. Buzzing a manager for an urgent budget approval
An employee has submitted an urgent expense approval that needs to be cleared before a flight booking closes. The manager has not opened Feishu. The employee asks the skill to send an "app buzz" popup. The skill immediately triggers a vibrating alert on the manager's mobile phone screen, prompting them to open Feishu and approve the request.
2. Alerting DevOps on a server database crash
During a nightly database outage, the monitoring script logs an error. The skill is programmed to escalate: sending an immediate in-app buzz and an automated SMS alert to the on-call engineer's phone, waking them up to fix the database before customers experience downtime.
3. Initiating an emergency phone call for security breaches
A security system detects an unauthorized login attempt on a corporate admin account. The on-call security officer is offline. The skill initiates a high-priority Phone Call voice alert: calling the officer's phone, reading the security breach script, and logging the successful call delivery.
4. Chasing a critical contract signoff from a client partner
A project contract is due by end-of-day, and the client partner has gone offline. The account manager asks the skill to trigger a text message alert. The tool sends a clean, professional SMS notification to the client's phone containing a direct link to the signature portal.
5. Automatically prompting for missing parameters
A user types a vague instruction: *"This is urgent, just alert him"* without specifying how. The skill's context logic detects the missing variables and prompts politely: *"Please provide: should we send an app popup (free), SMS, or phone call? And what is the recipient's corporate open_id?"* preventing failed dispatches.
Example Workflow
An engineer needs to alert their director about a critical staging server outage immediately.
1. They open EasyClaw and activate Feishu Urgent Alert.
2. They run: *"Send an urgent popup to John (user_abc) for the server alert message I just sent."*
3. The skill validates the recipient's `open_id`, identifies the message context, and compiles the payload.
4. It calls Feishu's Urgent Buzz API over secure HTTPS.
5. It reports: *Success. In-app vibrating buzz alert dispatched to John (user_abc). Status: Delivered.*
6. John receives the forced screen popup on his mobile phone and opens the server thread.
Urgent escalation triggered and delivered headlessly in under 15 seconds.
Getting Started with Feishu Urgent Alert | Urgent Alert System
Add this skill to your EasyClaw workspace
Describe your task in a chat message
Review the output and iterate if needed
Export or share the results directly from EasyClaw
Combine with other skills to build automated workflows
Frequently Asked Questions
Do I need a Feishu developer account to trigger urgent alerts?
Yes. To obtain the required App ID, App Secret, and API permissions, your company's Feishu administrator must register a custom application in the Feishu Open Platform Console and approve the Urgent Buzz API scopes.
Are there usage costs associated with SMS and Phone alerts?
In-App Buzz alerts are free. Automated SMS and Phone Call voice alerts are routed through Feishu's integrated enterprise telephony service, which can incur standard carrier and platform usage fees charged to your company's tenant account.
What is the "open_id" and how do I find it?
An `open_id` is a unique, persistent identifier (similar to `ou_12345`) assigned by Feishu to each specific user in your enterprise directory. You can find colleague open_ids headlessly through Contacts Search features.
Can I send urgent alerts to group chats?
Feishu's Urgent Buzz API is designed to target individual users (`open_id`) to ensure precise accountability. For group-wide alerts, we recommend compiling and pushing beautiful, high-visibility warning cards using Feishu Card Push.
What happens if the recipient's phone is turned off?
In-app buzzes and SMS alerts will queue and deliver immediately once their device regains cellular connection. For offline emergencies, the Phone Call voice alert will report a "failed call" status in your logs, allowing you to trigger backup contacts.
Can I withdraw or cancel an urgent alert?
Once an urgent alert (app buzz, SMS, or phone call) is dispatched to Feishu's server, the delivery is processed immediately and cannot be withdrawn. Use the escalation triggers selectively.
Is my personal contact number shared?
No. All automated SMS and Phone Call voice alerts are dispatched headlessly through your company's registered Feishu enterprise sender IDs and virtual phone lines, keeping your personal number completely private.
Does the skill support Lark Urgent Alerts?
Yes. The open API endpoints, OAuth handshakes, and card schemas are fully compatible with both domestic Feishu (飞书) and international Lark minutes platforms.
Can I translate and push English alerts in Chinese?
Yes. You can instruct the skill to translate your technical error logs into Chinese before compiling the SMS or voice call scripts, delivering a localized Chinese alert to your on-call engineer.
Is there an offline log of my alerts?
Yes. Every successful alert dispatch, recipient ID mapping, and delivery status is logged locally under `public/data/logs/` in your workspace, creating a clear local audit trail of your emergency escalations.
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